Libraries

Access and use our libraries safely with your mobility scooter

We promote the social model of disability. We value that disabled people should be able to join society on an equal basis and with dignity and respect. We support the safe use of mobility scooters in our libraries so that disabled people have equal access to our services.

We also take the health and safety of our customers, residents, staff, contractors and visitors seriously. Therefore we want to make sure mobility scooters are being used safely in our public libraries.

Whilst mobility scooters aren't regulated in the UK, the primary legislation relating to mobility scooters includes:

  • Regulatory Reform (Fire Safety) Order 2005
  • Equality Act 2010
  • Management of Health and Safety at Work Regulations 1999
  • Use of Invalid Carriages on Highways Regulations 1988

The legislation says that public buildings must have disabled access, including access for mobility scooters.

If you have a large mobility scooter you may struggle to get around our libraries. This is because they're normally designed for wheelchairs or powered wheelchairs and smaller pavement mobility scooters.

In order to ensure the safety of all our customers we do not allow Class 3 mobility scooters to be used in our libraries. This is due to the size and possible speed of the vehicles.

If you plan to use a mobility scooter inside a library you must use a smaller folding scooter or compact pavement scooter (Class 2). It will be easier for you to move around in the library and safer for all customers using the building.

Please note: this guidance does not apply to the use of powered wheelchairs (also known as power chairs), which are able to be used in our libraries.

We recognise that not allowing larger scooters in the library could disadvantage some customers. Library @ the Lightbox has a small electric scooter and two folding wheelchairs available. You can transfer into for use in the building if you have a larger scooter. 

You should be aware that in the event of a fire the lifts cannot be used. You will either have to leave the upper floors via the stairs or wait for assistance in the disabled refuge areas.

If you're using a smaller mobility scooter or power chair in libraries, please don't go faster than 3mph as people walk slower in buildings.

If you use a Class 3 scooter and would not be able to use a smaller wheelchair or smaller electric scooter, please contact us. We're happy to discuss your access needs with you and how we can help you to access our library services.

Classes of scooter

Mobility scooters are defined as an 'invalid carriage' under the Use of Invalid Carriages on the Highways Regulations 1988. They're divided into three categories.

If in doubt about a category of scooter, our staff can check the make and model details on the internet.