Councillor Jo Newing, Cabinet Spokesperson for Place Health and Adult Social Care, said: “We’re committed to making sure residents can access high-quality, people-centred care when they need it, creating a sustainable care market that meets the needs of our communities.

“After working closely with Orchard Views to address concerns about the quality of care offered to their residents, we decided to terminate our contract with them in December. While they are taking steps to improve the support they offer in light of the CQC’s findings, we felt this was the best way to protect the safety of residents in line with our duties under the Care Act.

“We worked with Orchard Views to safely relocate residents whose care we help to fund before Christmas and help them settle into new surroundings. Our social workers have been working hard to make these transitions as smooth as possible, ensuring those affected continue to receive the right care and support.”