Recognised provider list (RPL)

The recognised provider list (RPL) lets adults looking for packages of care and support in Barnsley choose from a list of providers that follow a clear quality framework. It's for adults needing services who are either:

• in receipt of a direct payment, including supported managed accounts (SMAs)
• private self-funders

To have recognised provider status and the quality mark, providers must meet a set of minimum standards. Once approved, they can use the quality mark on their promotional material. It will also be shown on their entry in the Live Well Barnsley directory.

Minimum standards

The minimum quality standards providers must meet include them having:

• clear agreements with customers
• a welcoming approach to customer comments and complaints
• considerate and respectful conduct of staff and volunteers
• a robust adult safeguarding policy

Having the RPL quality mark means providers have met our standards, aim to provide a quality service, and will be checked on a regular basis.

What inclusion on the RPL doesn't mean

Being included on the RPL doesn’t:

• represent a contract with the council
• constitute a recommendation or award for services by us
• allow for direct purchases from the council to providers

Apply to be included on the RPL

Providers can apply to be included on the RPL if they offer care packages and support to:

• older people
• learning or physically disabled adults
• adults with a sensory impairment
• mental health service users
• carers
• other adults in Barnsley

Providers who aren't based in Barnsley can still apply, but we expect them to provide a service to clients in Barnsley before we'd award them the logo. This doesn't stop providers registering services on the Live Well Barnsley directory.

Residential care homes can't apply to be included on the RPL for private residential care. However, they can apply if they offer support packages such as day services and respite care. If successful, only these services will be included.

If providers develop new services after their initial assessment, they'll need to re-apply to include the new services.

If successful, providers need to agree that they'll:

• continue to deliver packages of care and support within specific quality standards
• follow the appropriate policies and procedures
• comply with our monitoring requirements

How to apply

To apply you need to complete the RPL application form and email it with the required documents to rpl@barnsley.gov.uk. Please read our RPL guidance notes and RPL fact sheet before completing your application.

You can submit your application at any time and we aim to let you know the outcome as below: