Training for PAs

We offer the full 15-standard Care Certificate eLearning programme to employed PAs. This is endorsed by Skills for Care.

The standards covered in the Care Certificate are:

1. Understand your role
2. Your personal development
3. Duty of care
4. Equality and diversity
5. Work in a person-centred way
6. Communication
7. Privacy and dignity
8. Fluids and nutrition
9. Awareness of mental health, dementia and learning disabilities
10. Safeguarding adults
11. Safeguarding children
12. Basic life support
13. Health and safety
14. Handling information
15. Infection prevention and control

Other courses you can access are:

• Emergency first aid
• People moving people

Both of these courses are theory and practical skills sessions.

Other training may also be needed for your specific job role. This can be arranged with your employer directly.

Once you become an employed PA, you’ll be able to take other courses. These may include: 

• further safeguarding children and/or adults training
• resolving conflict
• epilepsy awareness and rescue medication

You'll be able to see a range of learning you can do online in the POD portal.

It is good practice to make sure your training is always kept up to date. Please remember that any extra training you may need is the responsibility of your employer, not the council.

Support for PAs

You can speak to your employer about any issues or concerns you have about your role as their PA.

The Skills for Care website also has lots of useful advice. This includes details about:

• • the Care Certificate
  • individual employer funding
  • personal assistant information