Safe and secure at home: £4.71 to £5.32 a week

Lifeline alarm unit

An alarm pendant and unit if you feel vulnerable as a result of an accident or because you live alone. The alarm unit communicates with our monitoring centre to promote your wellbeing and alerts us if you need help.

Smoke detector

The smoke detector will alert us when smoke is detected in your home. We'll attempt to call you first to make sure the alert wasn't triggered by an incident (such as burning toast) prior to contacting the fire and rescue service. This offers support if you worry about being able to hear your smoke alarm or where mobility/memory issues might impair your ability to take the appropriate action in an emergency.

Bogus caller button

This button is fixed next to the main access door of your home. When someone comes to the door that you’re concerned about, press the button and we can silently listen into the conversation. We'll also contact your next of kin or the emergency services if needed.

Carbon monoxide detector

This detects early indications of carbon monoxide. These detectors are usually installed in properties that have old heating systems and appliances which may be at risk of emitting carbon monoxide.

Safe and well at home with medication support: £5.88 a week

Alarm unit

The alarm unit provides additional support by helping to remind you to take your medication. It has the ability to play pre-recorded messages, which can be recorded by a member of your family, a friend or a carer. It can also be used to remind you of day centre visits, hospital appointments and more.

All referrals for medication/memory reminders must come from a professional, eg: GP, Memory Team or social worker.

Falls package: £5.32 a week

Lifeline alarm unit

An alarm pendant and unit if you feel vulnerable as a result of an accident or because you live alone. The alarm unit communicates with our monitoring centre to promote your wellbeing and alerts us if you need help.

Smoke detector

The smoke detector will alert us when smoke is detected in your home. We'll attempt to call you first to make sure the alert wasn't triggered by an incident (such as burning toast) prior to contacting the fire and rescue service. This offers support if you worry about being able to hear your smoke alarm or where mobility/memory issues might impair your ability to take the appropriate action in an emergency.

Bed sensor

The bed sensor is placed under your mattress and times are set between when you normally go to bed at night and get up in the morning. If you get out of bed during these times and don't return within a set time, an alert is sent to our monitoring centre and we'll call you to check on you. We can also attach a sensor to a bedside lamp if required, to reduce the risk of falls.

Extras that can be added to your package at no extra cost

Fall detector

Fall detectors are worn on your wrist and will be activated by impact followed by inactivity. During this time the detector will bleep, giving you a chance to cancel the alarm call. If the call is not cancelled, an alarm alerts us at our monitoring centre. This is particularly useful if you fall regularly or have a condition where falling might occur without prior warning due to certain conditions, for example, from previous head injuries or epilepsy.

Motion sensor

The motion sensor can be used to detect activity as part of the overall package, or installed as a virtual sensor to meet specific needs in your home. 

Memory package: £5.88 a week 

Alarm unit

An alarm pendant and unit if you feel vulnerable as a result of an accident or because you live alone. The alarm unit communicates with our monitoring centre to promote your wellbeing and alerts us if you need help.

Smoke detector

The smoke detector will alert us when smoke is detected in your home. We'll attempt to call you first to make sure the alert wasn't triggered by an incident (such as burning toast) prior to contacting the fire and rescue service. This offers support if you worry about being able to hear your smoke alarm or where mobility/memory issues might impair your ability to take the appropriate action in an emergency.

Bed sensor

The bed sensor is placed under your mattress and times are set between when you normally go to bed at night and get up in the morning. If you get out of bed during these times and don't return within a set time, an alert is sent to our monitoring centre.  When we receive the alarm we'll call you to check on you. We can also attach a sensor to a bedside lamp if required, to reduce the risk of falls.

Extras that can be added to your package at no extra cost

Property exit sensor

The property exit sensor will alert us if you exit your house at an inappropriate time of the day.

Temperature extremes sensor

The temperature extremes sensor will alert us if high or low temperatures are detected, or if there's a rapid rise in temperature in your home. This sensor is usually fitted in the kitchen.

Flood detector

This provides an early warning of potential floods. It's often placed under the sink in the bathroom and alerts us if it detects flood water.

Carbon monoxide detector

This detects early indications of carbon monoxide. These detectors are usually installed in properties that have old heating systems and appliances which may be at risk of emitting carbon monoxide.

User reminders

These are useful if you need a prompt for everyday activities. For example, to take your medication or lock your doors. Messages will need to be recorded, preferably by your family, friends or carers. The unit announces "reminder” and bleeps; you'll then need to press the green key to play the reminder message.

All referrals for medication/memory reminders must come from a professional, eg: GP, Memory Team or social worker.

Motion sensor

The motion sensor can be used to detect activity as part of the overall package, or installed as a virtual sensor to meet specific needs in your home.

Mobile alarm pendant with GPS: from £4.71 a week 

A mobile alarm that is a flexible solution that can be adapted to the user's specific needs and wishes. It can function both as a mobile social alarm where the user can get in touch with our monitoring centre if they need assistance, a falls detector and as a tracking device, thanks to its built-in GPS.

With just a push of a button, an alarm will be sent out to the monitoring centre, and thanks to the speakerphone, the user can then communicate with the monitoring centre.

It can be worn around the neck, on the belt, or a keychain, it's easy to take with you regardless of what activity you have planned.

It has a long battery life and can be fully charged within 2.5 hours. 

It's a small mobile social alarm with GPS that enables the user to live an independent and active life, while also giving peace of mind to both the user and their loved ones.

Optional fall detection: £5.32 a week 

Someone will always be able to find out where the user is located. The device also has built-in fall detection if required. If the user falls an automatic alarm will be sent out. However, the user has the option to cancel the alarm themselves if they need to.

Optional GEOFFENCE: £5.88 a week 

If the user leaves the predetermined safety zone, an automatic alarm will be sent out to the monitoring centre and/or designated contacts.

This option must be referred by a professional e.g. Social Worker, Memory Team or GP for example. It would also require the HERBERT protocol to be in place for a referral to be accepted.

More details about the Herbert Protocol can be found on South Yorkshire Police’s website.